Privacy Policy

MaxSB Ventures LLC d/b/a Bio Dental

Effective Date: 06/26/2026

MaxSB Ventures LLC, doing business as Bio Dental ("Company," "Bio Dental," "we," "our," or "us"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, or use our services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

About Us

Bio Dental is a dental practice operated by MaxSB Ventures LLC. "Bio Dental" is a registered trade name (d/b/a) of MaxSB Ventures LLC. Throughout this Privacy Policy, all references to "Bio Dental," "Company," "we," "our," or "us" mean MaxSB Ventures LLC d/b/a Bio Dental. Any SMS/text messages you receive as part of our messaging program are sent by MaxSB Ventures LLC d/b/a Bio Dental and will identify the Bio Dental brand.

1. Information We Collect

We may collect several types of information from you.

Personal Information. When you submit a form, contact us, book an appointment, or otherwise communicate with us, we may collect information such as your first name, last name, email address, and phone number, along with any information you submit through forms or messages, your appointment or scheduling information, and any other information you voluntarily provide.

Website and Technical Information. When you visit our website, we may automatically collect certain information, including your IP address, browser type, device type, and operating system, as well as the pages you view, the website that referred you, the date and time of your visit, and general website usage data. We may use cookies, pixels, analytics tools, and similar technologies to improve our website, understand visitor behavior, and enhance our services.

2. How We Use Your Information

We may use the information we collect to respond to your inquiries, provide requested information, and schedule, confirm, or remind you about appointments. We also use it to provide customer care and support, communicate with you about services you requested, and send transactional or service-related messages. In addition, we may use your information to improve our website, forms, services, and user experience, to maintain records of communications and consent, to comply with applicable legal, regulatory, or business obligations, and to protect against fraud, misuse, unauthorized access, or other harmful activity.

3. SMS/Text Messaging Program

This section describes the SMS/text messaging program operated by MaxSB Ventures LLC d/b/a Bio Dental.

How You Opt In. You may opt in to receive SMS/text messages from Bio Dental by submitting a form on our website and affirmatively checking an unchecked SMS consent checkbox that appears alongside a link to this Privacy Policy. Providing a phone number alone does not constitute SMS consent. We only send SMS/text messages to individuals who have provided this affirmative opt-in consent. You must be at least 18 years old and the account holder or authorized user of the mobile number you provide in order to opt in.

Types of Messages You May Receive. SMS messages are transactional and customer-care communications related to your relationship with our dental practice. These may include responses and follow-up to your inquiries, appointment scheduling, appointment confirmations, appointment reminders, account and service notifications, and other related service communications.

Consent Is Not a Condition of Purchase. Consent to receive SMS/text messages is not a condition of purchasing any goods or services from MaxSB Ventures LLC d/b/a Bio Dental.

Message Frequency. Message frequency may vary depending on your interaction with us, your requests, and your appointments.

Message and Data Rates. Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions. You may opt out of receiving SMS/text messages from us at any time by replying STOP to any message you receive from us. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS/text messages from us unless you opt in again.

Help Instructions. If you need assistance, reply HELP to any SMS/text message from us, or contact us directly by email at [email protected] or by phone at 847-287-5521.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

4. No Sharing of SMS Consent or Mobile Information for Marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers strictly as necessary to support the delivery of our text messaging services, such as our messaging platform or telecommunications provider. These service providers are not permitted to use this information for their own purposes.

5. How We Share Information

We may share information with trusted service providers who help us operate our website, manage communications, process forms, schedule appointments, provide customer support, deliver SMS/text messages, host data, analyze website usage, or provide other business services. These service providers are only permitted to use information as necessary to provide services to us and are not authorized to use your information for their own marketing purposes.

We may also share information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to protect our rights, privacy, safety, or property, or those of others; to prevent fraud, security threats, or misuse of our services; to enforce our Terms of Service; or to complete a business transfer, merger, acquisition, reorganization, or sale of assets.

As stated in Section 4, we never share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to understand how visitors use our website, improve website performance, remember user preferences, analyze traffic and engagement, and support advertising or measurement activities where permitted.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

SMS consent records may be retained as necessary to demonstrate compliance with applicable laws, regulations, carrier requirements, and messaging program rules.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet, mobile networks, or electronic storage is completely secure. We cannot guarantee absolute security.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to personal information we maintain about you, request correction of inaccurate information, or request deletion of certain personal information. You may also have the right to opt out of certain communications, withdraw SMS consent by replying STOP, and ask questions about how your information is used.

To make a privacy request, contact us at [email protected].

10. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide requested information, send appointment or service-related communications, and communicate with you about our services.

You may unsubscribe from marketing emails, if any, by following the unsubscribe instructions included in those emails. Transactional or service-related emails may still be sent where necessary.

11. Children's Privacy

Our website and SMS messaging program are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. Where we provide dental services to minors, any related communications and consent are handled through the minor's parent or legal guardian.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

MaxSB Ventures LLC d/b/a Bio Dental

Email: [email protected]

Phone: +1 847-287-5521

Address: 7923 N. Tripp, Skokie, IL 60076